Privacy Policy | Niamh O'Shea

Last updated: June 2026

HÆLU respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you visit this website, purchase products, subscribe to updates, or contact HÆLU, and how that information is used.

Who We Are

This website is operated by HÆLU and features the creative work of Niamh O'Shea.

For privacy-related enquiries, please contact:

HÆLU
hello@haelu.org

Information We Collect

Most visitors can browse this website without providing personal information.

Personal information may be collected when you:

contact HÆLU
purchase physical or digital products
subscribe to newsletters or updates
join paid subscriptions
complete website forms
communicate regarding orders or enquiries

Depending on the service requested, information may include:

name
email address
postal address
telephone number (where provided)
purchase history
correspondence voluntarily provided

How Information Is Used

Your information is used only where necessary to provide the services you request.

This may include:

responding to enquiries
processing physical and digital product orders
delivering artwork and digital downloads
arranging shipping
providing customer support
communicating about purchases or subscriptions
maintaining accounting and business records
improving website performance and functionality

Personal information is never sold, rented, or shared with third parties for marketing purposes.

Lawful Basis for Processing

Where applicable under UK GDPR, personal information is processed on one or more of the following legal bases:

fulfilling a contract with you
complying with legal obligations
your consent
legitimate business interests, provided these do not override your rights

Artwork & Digital Product Orders

When you purchase artwork, digital fine art, Story & Sound downloads, or other products, information such as your name, email address, shipping address (where applicable), and purchase details may be collected to process and fulfil your order.

Digital downloads may be delivered automatically through the website following successful payment.

Payments

Payments are processed securely through Stripe, Wix Payments, or other authorised payment providers.

Payment information is handled directly by those providers in accordance with their own privacy policies.

HÆLU or Niamh O'Shea does not store or have access to your full payment card details.

Newsletter & Subscription Services

Newsletters and subscription services may be provided through platforms including Substack.

Subscriber information is collected and managed by those platforms in accordance with their own privacy policies.

You may unsubscribe at any time using the unsubscribe link included in emails.

Website Analytics

Anonymous website usage information may be collected through standard analytics tools.

This may include:

pages visited
browser type
device information
general geographic location
website performance information

This information is used only to help improve the website and does not normally identify individual visitors.

This website uses cookies and similar technologies to support website functionality, improve user experience, analyse website traffic, and maintain security.

You can manage cookie preferences through your browser settings or any cookie consent tools provided on the website.

Third-Party Services

This website may use or link to third-party services including:

Wix
Stripe
Wix Payments
Substack
Insight Timer
Spotify
Apple Podcasts
social media platforms

These services operate independently and maintain their own privacy policies.

HÆLU is not responsible for the privacy practices of external websites or services.

Data Retention

Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, including legal, accounting, and tax obligations.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Data Security

Reasonable measures are taken to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, including UK GDPR, you may have the right to:

request access to your personal information
request correction of inaccurate information
request deletion of personal information
object to certain processing activities
request restriction of processing
request a copy of your personal information
withdraw consent where processing relies on consent

Requests relating to personal information may be submitted to:

hello@haelu.org

Changes to This Policy

This Privacy Policy may be updated from time to time.

Any updates will be published on this page with an updated revision date.

Jurisdiction

This website is operated from the United Kingdom and complies with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).