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CLIENT AGREEMENT

Please read and agree to the terms below before we begin. These outline how we work and help keep everything clear. Full Terms & Conditions are available on our website here.

Project Scope


Creative services will be provided by Wylde & Co, based on what we’ve discussed by email. This may include design, copywriting, branding, visual identity, or website creation, depending on your needs.

Payment Terms


A 50% non-refundable deposit is required to book your place in the schedule. This secures your project and allows work to begin (including research, creative planning, and communication). The remaining balance is due before final delivery or handover. For larger projects, a payment plan can be arranged if agreed in advance.

Revisions


Projects include up to two rounds of revisions. Additional revisions or major changes may be quoted separately.

Ownership


Final work becomes yours once full payment is received. Unused drafts, concepts, and process materials remain the creative property of Wylde & Co. Completed work may be shared in our portfolios or on social media (including collaborators involved in the project) unless you request otherwise.

Delays 


If project progress is delayed due to missed deadlines, lack of communication, or missing content from your side, the timeline may shift and additional charges may apply if the project needs to be rescheduled.

Credit & Website Link 


For website projects, we may include a small credit link to Wylde & Co in the footer unless otherwise agreed.

Confidentiality


We treat all shared content, ideas, and communications with confidentiality and care, and expect the same in return.

Cancellations


If you choose to cancel after work has started, the deposit remains non-refundable, and you may be invoiced for work completed to date. If we need to cancel, your deposit will be refunded in full.

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